Online - Process & other queries - Upstox Help Center

Online - Process & other queries

How can I open a new Trading and Demat account?

To open a new account, simply follow these steps:  Step 1 : Visit https://upstox.com and enter your mobile number and click ‘Start Investing’ or you can cl...
Thu, 2 Feb, 2023 at 1:45 PM

What documents are required to open an account with Upstox?

Upstox requires the following documents to open an account: PAN Card Aadhaar card To make sure you can complete the account opening process quick...
Mon, 12 Dec, 2022 at 12:43 PM

What all asset classes (equity, F&O, mutual funds etc.) can I trade in after opening an Upstox account ?

Once your Upstox account is successfully opened you can trade in a variety of different asset classes including: Equity Delivery (buying Stocks and sellin...
Fri, 21 Apr, 2023 at 11:40 AM

How can I perform e-Sign for submitting the Upstox application?

e-Signing the application form is the last step of the account opening process.  You can e-Sign your account opening application using Aadhaar. You would r...
Fri, 24 Sep, 2021 at 4:59 PM

What are the things to keep in mind while taking a photo during account opening on Upstox?

Avoid caps, hats, face masks, strong background light and/or sunglasses. Look straight at the camera. While clicking the picture keep your face with...
Wed, 1 Mar, 2023 at 11:15 AM

How do I enable my camera during an in person verification (IPV)?

During an IPV process if the camera access is not allowed you’ll get the following error: Below mentioned are the steps in order to allow your camera ...
Wed, 23 Feb, 2022 at 1:15 PM

After submitting my application, when can I start trading?

After your account opening application is submitted it may take upto 3 days for your Demat and Trading accounts to be activated. You would receive your cred...
Wed, 1 Mar, 2023 at 10:57 AM

Why haven’t I received any mail communication even after 3 days for my account opening?

If you haven’t received an email for your Upstox login credentials even after 3 days, your account opening application would have been on hold. Reasons can...
Wed, 23 Feb, 2022 at 1:24 PM

Which email ID can I use to create an account with Upstox?

You can use any of your personal Email-ID to create an account with Upstox. We will use this Email to send important communications related to your activity...
Wed, 23 Feb, 2022 at 1:46 PM

What is DigiLocker and how can I share documents using DigiLocker?

DigiLocker is a secure cloud based platform for storage, sharing and verification of documents and certificates.  DigiLocker is a key initiative under Digi...
Tue, 28 Sep, 2021 at 11:58 AM