Frequently Asked Questions

How do I reactivate a dormant Upstox account if it's dormant within the last 12 months?
We're glad to know that you'd like to reactivate your Upstox account! As per Exchange guidelines, since no trades/investments/transactions have b...
Wed, 13 Apr, 2022 at 1:04 PM
How do I close my Upstox Account?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, read this.  If you’re using the updated versi...
Tue, 5 Apr, 2022 at 12:25 PM
How do I activate commodities/futures/options segments in my Upstox account?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, read this. If you’re using the new version of...
Sat, 21 May, 2022 at 8:30 AM
When will my segment addition request get completed?
Once you complete the activation process and submit the request, our concerned team will verify: Your application The documents you have uploaded ...
Tue, 21 Dec, 2021 at 3:42 AM
What is the Settlement Cycle when I sell my holdings?
Effective 1st December 2020, the SEBI regulation regarding peak margins has changed the way sell amounts get credited from your Demat or T1 holdings. Here’s...
Mon, 8 Mar, 2021 at 1:56 PM
How do I add a New Bank Account to my Trading Account?
To change/add a new bank account on Upstox is simple. However, before we give you a step-by-step guide, keep any one of the following documents handy as th...
Thu, 19 May, 2022 at 4:44 PM
How do I interchange my primary bank account linked to my Upstox account?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, read this.  If you’re using an older version ...
Tue, 21 Dec, 2021 at 3:48 AM
What is the procedure to reopen my Upstox account?
Tue, 25 Jan, 2022 at 1:19 PM
How can I open a new Trading and Demat account?
To open a new account, simply follow these steps:  Step 1 : Visit https://upstox.com/ and click ‘Start Investing’ or 'Create Account'     Or...
Tue, 21 Dec, 2021 at 3:52 AM
How can I transfer funds?
We have updated the app to give you a better experience. If you’re using an older version of the Upstox app, read this:  If you’re using the updated Upst...
Mon, 25 Apr, 2022 at 11:59 AM