Frequently Asked Questions

How can I change or reset my trading password?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, If you’re using the updated version of the Up...
Thu, 23 Sep, 2021 at 5:56 PM
How can I unblock my account?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, read this.  If you’re using an updated versio...
Tue, 14 Sep, 2021 at 10:29 AM
How do I close my Upstox Account?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, read this.  If you’re using the updated versi...
Tue, 14 Sep, 2021 at 10:24 AM
How do I activate commodities/futures/options segments in my Upstox account?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, read this. If you’re using the updated versio...
Tue, 14 Sep, 2021 at 10:30 AM
What is the Settlement Cycle when I sell my holdings?
Effective 1st December 2020, the SEBI regulation regarding peak margins has changed the way sell amounts get credited from your Demat or T1 holdings. Here’s...
Mon, 8 Mar, 2021 at 1:56 PM
How can I place a simple order?
We have updated the app to give you a better experience. If you’re using an older version of the Upstox app, read this.  If you’re using the updated vers...
Tue, 14 Sep, 2021 at 7:14 PM
How can I generate a new CDSL TPIN?
We have updated the app to give you a better experience. If you’re using an older version of the Upstox app, read this.  If you’re using the updated vers...
Tue, 14 Sep, 2021 at 7:12 PM
How can I check my previous ledger details?
We have updated the app to give you better experience   If you’re using an older version of the Upstox app, read this. If you’re using the updated ver...
Fri, 24 Sep, 2021 at 5:46 PM
How to download the profit and loss report from the Keystone?
In order to get your profit and loss statement, you can follow steps below: 1) Log in to https://keystone.upstox.com/ using your Client ID and Password.   ...
Sat, 3 Apr, 2021 at 2:38 PM
How is the average price calculated for Delivery positions ?
Upstox uses the First In, First Out (FIFO) method for calculating the average price for overnight (Delivery) positions. Let’s understand this calculation by...
Thu, 1 Apr, 2021 at 6:39 PM