Frequently Asked Questions

How do I reactivate a dormant Upstox account if it has been dormant for more than 12 months?
We're glad to know that you'd like to reactivate your Upstox account! As per Exchange guidelines, since no trades/investments/transactions have b...
Thu, 2 Jun, 2022 at 11:03 AM
How do I reactivate a dormant Upstox account if it's dormant within the last 12 months?
We're glad to know that you'd like to reactivate your Upstox account! As per Exchange guidelines, since no trades/investments/transactions have b...
Wed, 13 Apr, 2022 at 1:04 PM
How do I close my Upstox Account?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, read this.  If you’re using the updated versi...
Thu, 2 Jun, 2022 at 11:35 AM
How do I activate commodities/futures/options segments in my Upstox account?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, read this. If you’re using the new version of...
Sat, 21 May, 2022 at 8:30 AM
When will my segment addition request get completed?
Once you complete the activation process and submit the request, our concerned team will verify: Your application The documents you have uploaded ...
Tue, 21 Dec, 2021 at 3:42 AM
What is the Settlement Cycle when I sell my holdings?
Effective 1st December 2020, the SEBI regulation regarding peak margins has changed the way sell amounts get credited from your Demat or T1 holdings. Here’s...
Mon, 8 Mar, 2021 at 1:56 PM
How do I add a New Bank Account to my Trading Account?
To change/add a new bank account on Upstox is simple. However, before we give you a step-by-step guide, keep any one of the following documents handy as th...
Thu, 19 May, 2022 at 4:44 PM
How do I interchange my primary bank account linked to my Upstox account?
We have updated the app to give you a better experience If you’re using an older version of the Upstox app, read this.  If you’re using an older version ...
Tue, 21 Dec, 2021 at 3:48 AM
What is the procedure to reopen my Upstox account?
Tue, 25 Jan, 2022 at 1:19 PM
How can I open a new Trading and Demat account?
To open a new account, simply follow these steps:  Step 1 : Visit https://upstox.com/ and click ‘Start Investing’ or 'Create Account'     Or...
Tue, 21 Dec, 2021 at 3:52 AM