Pending from Bank
Once we receive confirmation that your transaction was successful, the amount will be updated in your Upstox wallet. If the amount is not credited, it will be reversed within the next 24-48 working hours to your registered bank account.
Insufficient Account Balance
If there are insufficient funds in your bank account, this message will appear. We recommend adding funds to your account and trying again, or transferring a lower amount to your Upstox account.
Canceled Payment
If you click the cancel button on the bank transfer page, this message will appear. You will need to initiate the transfer again to process the payment.
Payment Failure
This message appears when the payment fails due to an issue at the bank’s end, the payment gateway, or the wallet level. Since Upstox has no control over this, we recommend trying again—preferably with a lower amount—or using an alternative payment method such as UPI or Google Pay.
Payment Gateway Request Timed Out
This occurs when the payment gateway request expires. You will need to re-submit your details and initiate the transfer again.
System Error
This may happen due to internal technical issues. Please check the Upstox announcement section for updates on technical failures or use an alternative payment method to transfer funds.
Payment Request Timed Out
If the payment request is not completed within the required time, this message will appear. You will need to initiate the transfer again.
Account Disabled
Your bank account may be disabled. To resolve this, please contact your bank or submit a request to change the primary bank account in Upstox. Refer the article to learn how to add a new bank account and modify your primary bank account on Upstox.
Invalid Account Details
The payment may have failed due to invalid or incorrect account details. Please retry the transaction with the correct information.