If your request to activate a segment got rejected, it could be due to a missing document or failure to send the application successfully. You can check the exact rejection reason on your email or from the ‘Segments’ section under the ‘Profile’ tab.
Here are the steps on how you can check for the same:
Step 1: Login to the Upstox app using your 6-digit PIN or Biometrics.
Step 2: Once you login, click on ‘Account’.
Step 3: Click on ‘Profile’.
Step 4: Click ‘Trading segments’ under ‘Profile’. You will be redirected to the segment activation page.
Step 5: Once you scroll down, you can see the reason for rejection.
After seeing the rejection reason, you need to place your segment activation request again by clicking on ‘Enable Segment’ on the above screen from your app.
Click here for the detailed process of activating a segment.
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