We have updated the app to give you a better experience

If you’re using an older version of the Upstox app, read this. 

If your request to activate a segment got rejected, it could be due to a missing document or failure to send the application successfully. You will get to know about the reasons because of which your request got rejected on your email as well in the segments section in the profile tab.


Rejected segment activation request -

 

 

In this case, you will need to place your segment activation request again by clicking on activate segment on the above screen from your app.

You can check the process of activating a segment in detail here.


Click here to explore the updated app. 

 

 If you’re using the updated version of the Upstox app, read this. 

If your request to activate a segment got rejected, it could be due to a missing document or failure to send the application successfully. You can check the exact rejection reason on your email or from the ‘Segments’ section under the ‘Profile’ tab.

 

Here are the steps how you can check for the same:

1) Login to the Upstox app using your 6-digit PIN or Biometrics.

 

2) Once you login, click on ‘Accounts’ at the bottom of the screen



3)  Click ‘Account’ and then ‘Profile’

4) Then, click ‘My trading segment’ under ‘Profile’.You will be redirected to the segment activation page.

 

 

 5) Once you scroll down, you can see the reason for rejection

 


After seeing the rejection reason, you need to place your segment activation request again by clicking on ‘Enable Segment’ on the above screen from your app.

 

Click here for the detailed process of activating a segment.