Account Details

Why do I need to upload financial statement or income proof ?
When you open an Upstox account, the Stock (Equities) segment and Mutual Funds are activated by default. So, you can start investing and trading in them ...
Wed, 7 Apr, 2021 at 8:18 PM
How can I unblock my account?
If you face this error then please proceed with unblocking and follow the instructions below. Note: We block your account after 2 failed login attempts.  ...
Mon, 3 May, 2021 at 1:20 PM
How can I retrieve my User ID?
In order to retrieve your User ID, follow the steps below: Click on the ‘Forgot User ID’ link on the Sign-in screen. Now enter your PAN number,...
Mon, 26 Apr, 2021 at 3:05 AM
How to reactivate my account?
You can reactivate your account in case it has turned dormant because of no trading activity for 6 months. All you need to do is fill the reactivation f...
Tue, 6 Apr, 2021 at 3:59 PM
Why can’t I log in?
In case you are facing issues while logging in to your Upstox account, we request you to check the following - - Try to clear the cache data on your ...
Tue, 6 Apr, 2021 at 3:02 PM
Proof of linked bank account
Bank proof: Any one of the following proof can be provided: Cheque: Cheque should contain a/c number, a/c holder name, IFSC & MICR code Bank Sta...
Thu, 4 Mar, 2021 at 11:40 AM
Transferring shares from Upstox to others
To transfer shares from your Upstox Demat Account to another CDSL/NSDL Demat account, you will need to submit a DIS (delivery instruction slip). This needs ...
Fri, 19 Mar, 2021 at 7:52 PM
How do I check linked bank accounts to my Upstox profile ?
To view which of your bank accounts are linked to Upstox, login to the app or web with your User ID, password, and your passcode (Year of Birth) and foll...
Tue, 6 Apr, 2021 at 4:10 PM
What is BSDA?
BSDA i.e. Banking Services Demat Account is a special category of demat account which can be opened by only individual investors. To open demat account ...
Thu, 4 Mar, 2021 at 11:46 AM
Find or reset telephonic ID
You can reset the Tpin (Trading pin) from keystone.upstox.com TPIN is a4 digit (numeric) code which should be between 1000 and 9999.  If you have no...
Thu, 4 Mar, 2021 at 11:56 AM