Why Haven’t I Received My Refund Yet If My UPI Payment Has Failed? - Upstox Help Center

Why Haven’t I Received My Refund Yet If My UPI Payment Has Failed?

If your UPI payment has failed, the processing of your refund depends on where the failure occurred:

Payment Gateway Failure or Third-Party Validation Issues: Refunds are processed instantly.
Failure at the Customer’s Bank End: The turnaround time (TAT) for a refund depends on the bank. Some banks process refunds within 24 working hours, while others may take 5 to 7 working days.

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