Unfortunately, you cannot add funds to your Upstox account via NEFT or an external UPI of an unregistered bank. If you have added funds from an unregistered bank, we will not be able to credit the funds and your payment will be kept on hold.
In such a situation, you'll have the following two options:
Kindly provide the bank details such as your beneficiary name, account number, and IFSC code so that we can process the refund back into your unregistered bank account.
To add the transferred funds to your trading account you need to link this bank to your Upstox account by following the steps mentioned here.