You would have received your CDSL TPIN on your registered mobile number and email address from [email protected]. If you haven’t received it, you can click here to generate it. 

Whenever you place a MF redemption order, follow the steps below to successfully complete your MF authorization.

Step 1: Once you’re logged into the Upstox app, click on the Discover section > MF > Your Portfolio. 

Step 2: Under ‘Your Portfolio’ click on ‘View Investments’.

Step 3: Click on ‘Redeem funds’ and fill all the required fields.

Step 4: You will now be redirected to the CDSL page to authorize the sale transaction by entering your TPIN. You can either generate a fresh TPIN or use your existing TPIN.

Note: If you’re an iOS user make sure that you need to allow pop-up window.

Step 5: Enter the TPIN.

Step 6: Verify the transaction by entering the OTP received on your registered mobile number and email ID.

Step 7: After approving the transaction on the CDSL page, click the back button on your mobile device to go back to the Upstox page. If you are using the Upstox web portal, post approving the transaction of the CDSL page you need to return to the Upstox page but do not close the CDSL tab.

Step 8: Once you are back on the Upstox MF page check the number of units you wish to redeem and click on the ‘Place Order’.

Step 9: Once you click on the Place order, you will be able to see if the redemption request is successfully placed.

The amount will be credited to your bank account within 5 working days.

Click on View Order History and under ‘All Orders’, you will be able to see your sell order status.

You will see a message confirming the sell request.

Step 10: Click on View Order History and under ‘All Orders’, you will be able to see your sell order status along with the redeemed amount, payment date and bank account number. This is where you may check when the redemption amount will be credited to your account here.

Note: In accordance with the SEBI circular, the redemption amount of mutual funds will now be directly credited to your bank account instead of the Upstox wallet. A confirmation message will be displayed upon the confirmation of the sell request.

Until further notice, you do not need to pay CDSL charges when redeeming or selling mutual funds.

Related articles:

How do I activate DDPI (POA) on Upstox?

What are the charges for placing mutual fund orders on Upstox? 

How long will it take for my MF units redemption amount to reflect in my bank account?