Please Note: On iOS devices, open the Safari browser settings and enable pop-ups if you can't open the redeem authentication flow.
In order to redeem your investment, place a redemption request by following these steps:
Step 1: Log in to the Upstox app using your 6-digit PIN or biometrics.
Step 2: Go to the ‘Account’ tab from the bottom navigation bar and switch to ‘Upstox - For investors’ using the toggle button above on the screen.
Step 3: Next click on ‘Switch to Upstox’ and at the bottom you will see ‘Mutual Funds’.
Step 4: Here you will see your ‘Investments’ with current value and Total Profit/Lossunder the Portfolio tab.Click on the fund name you wish to redeem and then click on ‘Sell’.
Step 5: Next you will see a confirmation window to assure that you want to sell the MF units.
Step 6: Now you can sell the MF investments selecting as by amount or by units.
Please note that it may be possible that all your units are not redeemable because of the lock in period of the fund.
When you follow the steps and choose either sell by amount/custom or sell by units/custom, you will see the sell review order window. Here too, you can view the tax and charges.
Step 7: You will be redirected to the CDSL page to enter the TPIN for authorising the sale transaction. Generate a fresh TPIN or if you already have the TPIN, you can reuse it.
Note: If you’re an iOS user, allow the pop-up window.
Step 8: Enter the TPIN.
Step 9: Verify the transaction by entering the OTP received on your registered mobile number and email ID.
Step 10: After approving the transaction on the CDSL page, you have to click the close button on the below screen. If you are using the Upstox web portal, post approving the transaction of the CDSL page you need to return to the Upstox page after closing the CDSL tab.
Step 11: Once you are back on the Upstox MF page, check the number of units you wish to redeem and click on the ‘Place order
Step 12: Once you click on the Place order, you will be able to see if the redemption request is successfully placed.
The amount will be credited to your bank account within 7 working days.
You will see a message confirming the sell request.
Step 13: Click on orders under Portfolio, you will be able to see your sell order status. This is where you may check when the redemption amount will be credited to your account here.
Type of funds and number of applicable days (tentatively),
Note: As per SEBI circular, redemption of the mutual funds amount will now happen to your bank account directly instead of the Upstox wallet. It will take up to T+N working days (as per the table above) for the amount to be credited to your bank account after the redemption request is placed successfully. You will see a confirmation message as the sell request is confirmed.
Until further notice, you do not need to pay CDSL charges when redeeming or selling mutual funds.