Please Note: On iOS devices, open the Safari browser settings and enable pop-ups if you can't open the redeem authentication flow.
In order to redeem your investment, place a redemption request by following these steps:
Step 1: Log in to the Upstox app using your 6-digit PIN or biometrics.
Step 2: Go to the ‘Discover' tab from the bottom navigation bar and click on 'Mutual Funds - Your Portfolio'
Step 3: Next when redirected to the page, where under MF portfolio click on ‘View Investments’.
Step 4: Here you will see your investments in Profit/Loss, with the Investment amount and the current value. Click on the fund name you wish to redeem and then click on ‘Redeem funds’.
Step 5: Fill in the number of units you wish to redeem and click ‘Next’. Please note that it may be possible that all your units are not redeemable because of the lock in period of the fund.
Step 6: You will be redirected to the CDSL page to enter the TPIN for authorising the sale transaction. Generate a fresh TPIN or if you already have the TPIN, you can reuse it.
Note: If you’re an iOS user, allow the pop-up window.
Step 7: Enter the TPIN.
Step 8: Verify the transaction by entering the OTP received on your registered mobile number and email ID.
Step 9: After approving the transaction on the CDSL page, you have to click the close button on the below screen. If you are using the Upstox web portal, post approving the transaction of the CDSL page you need to return to the Upstox page after closing the CDSL tab.
Step 10: Once you are back on the Upstox MF page, check the number of units you wish to redeem and click on the ‘Place order
Step 11: Once you click on the Place order, you will be able to see if the redemption request is successfully placed.
The amount will be credited to your bank account within 5 working days.
Click on View Order History and under ‘All Orders’, you will be able to see your sell order status.
You will see a message confirming the sell request.
Click on View Order History and under ‘All Orders’, you will be able to see your sell order status along with the redeemed amount, payment date and bank account number. This is where you may check when the redemption amount will be credited to your account here.
Type of funds and number of applicable days (tentatively),
Note: As per SEBI circular, redemption of the mutual funds amount will now happen to your bank account directly instead of the Upstox wallet. It will take up to T+N working days (as per the table above) for the amount to be credited to your bank account after the redemption request is placed successfully. You will see a confirmation message as the sell request is confirmed.
Until further notice, you do not need to pay CDSL charges when redeeming or selling mutual funds.