If you are encountering any issue while using the mobile app, then we would request you to follow the below troubleshooting steps.
Follow these steps to below :
1. Open phone settings
2. Go to application manager or App settings
3. Search for Upstox
4.Click on storage option - Click on clear data , clear storage
Also, if you get a connectivity error, then we would request you to change your network connectivity and try re-login, as it supports 4G network.
Additionally, kindly check if you are using the updated Upstox app (Click on profile icon [top left corner] -> click on setting-> click on general -> click on about -> You will get the app version).
If not please download the latest version from here for a smooth experience.
After trying all the troubleshooting steps mentioned above, if you still face issues then
kindly share with us the details below so that we can assist you further.
Screenshots/screen recording of the error being encountered
Your Handset/device specifications
Version of the OS (from your phone setting)