Online Account Opening

Why was my account opening application put on hold?
If any required documents of account opening are missing/mismatches the application will be put on hold and you’ll have to send the required documents again...
Wed, 23 Feb, 2022 at 1:09 PM
Can I open an online account with Upstox if my Aadhaar is not linked to my mobile number?
Yes, you can open an online account with Upstox provided you have an Aadhaar linked mobile number. For instance, if you have two mobile numbers under your ...
Wed, 23 Feb, 2022 at 1:11 PM
How do I enable my camera during an in person verification (IPV)?
During an IPV process if the camera access is not allowed you’ll get the following error: Below mentioned are the steps in order to allow your camera ...
Wed, 23 Feb, 2022 at 1:15 PM
Is there any requirement to maintain minimum balance in order to keep my Upstox account active?
No, you are not required to maintain any minimum balance to keep your Upstox account active. However, if you don’t place any trade in any of the segments f...
Wed, 23 Feb, 2022 at 1:18 PM
Why haven’t I received any mail communication even after 3 days for my account opening?
If you haven’t received an email for your Upstox login credentials even after 3 days, your account opening application would have been on hold. Reasons can...
Wed, 23 Feb, 2022 at 1:24 PM
Can I open a commodity account without opening an equity account?
No, you cannot open a commodity account without opening an Equity account at Upstox. Presently we allow commodity account opening at Upstox only under foll...
Wed, 23 Feb, 2022 at 1:26 PM
On which address should I send my forms?
In case you want to send forms for Share transfer and Dematerialization, you need  to send us on the Upstox Head office address which is as below- Upstox, ...
Wed, 23 Feb, 2022 at 1:28 PM
I'm an existing Upstox account holder. Can I open an account in the name of a family member or friend using my mobile number, mail id?
No, unfortunately, it's impossible. Your mobile number and email id cannot be used again to open anyone else's trading and demat account. Plea...
Wed, 23 Feb, 2022 at 1:31 PM
While trading at Upstox are there any hidden charges?
While trading at Upstox there are no hidden charges. We want to keep our customers transparent about our charges. Refer to the list of charges.  In order t...
Wed, 23 Feb, 2022 at 1:32 PM
I trade in high volumes, will upstox reduce my brokerage?
Even if you trade in high volumes we charge the same rates which are fixed for all our customers. We do not provide different plans based on trading volumes...
Wed, 23 Feb, 2022 at 1:34 PM