If you are encountering any issue while using the Web portal, then we would request you to try the below troubleshooting steps.
Clear your browser cookies
Steps to clearing the cookies of the browser:
On your computer, open Chrome.
At the top right, click More.
Click More tools. Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.
Update your browser
To update Google Chrome:
On your computer, open Chrome.
At the top right, click More.
Click Update Google Chrome.
Important: If you can't find this button, you're on the latest version.
Click Relaunch
Note: The web portal is only compatible with the Chrome browser.
In case you still face any issues after trying the above steps, please reach out to us and share screenshots/ screen recordings for the issue you encounter.
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