An In-Person Verification (IPV) is done when your PAN isn’t KYC-compliant. This is a Securities and Exchange Board (SEBI) requirement. You need to create two videos; one with the PAN card in hand and the other with your address proof document in hand.


How to make an IPV video?


  1. For IPV  (In-person verification) video you will get a call from our representative.

  2. The video will be taken on the Skype application. 

  3. On the call, our representative will send you the link to install skype on your registered contact number with us (Link will be sent over WhatsApp or through SMS only if the registered number is not available on Whatsapp) and ask for the availability to complete the IPV.

  4. After you install Skype, our representative will call you again on the said date and time confirmed by you on the previous call. 

  5. IPV (In-Person Verification) Video can be for 10 seconds, which will be recorded on skype showing your Face, Pan card, and Address proof document in hand. 

  6. The address details on it should be clearly visible. In the Video, you will have to read out the following statement “This video is to activate the Trading and Demat account with UPSTOX” and mention the current date.