In case you have received a message from your bank stating that the amount has been debited from your account, but you have not received a confirmation email from Upstox, don’t worry! 

There is a specific timeframe for money to be transferred from your bank account to your Upstox account, depending on the mode of transfer. Sometimes transfers can be delayed due to technical issues at the bank's or at the gateway's end too.


Mode of Transfers

                                   Time Frame

Net Banking 

         1 - 10 minutes

Google Pay (Only on the android phone)

          1 - 10 minutes     


          1 - 10 minutes     


          30 minutes


          3 - 4 working hours


          3 - 5 working days


 Note: Keep in mind that even in the event your transaction didn’t go through or has failed, your money is safe.  Your amount will be refunded back to your bank account instantly or within 3 to 5 working days.