We have updated the app to give you a better experience

If you’re using an older version of the Upstox app,read this

To reset your Trading account password, follow these steps

Step 1: Enter your User ID and click on ‘Forgot password’.


Step 2: Enter your ‘Year of Birth’ and click on ‘Verify OTP in the next step’.

 

Step 3: Enter the OTP you’ll receive on your registered email ID and mobile number.

 

Step 4: Enter a new password of your choice, confirm it, and click ‘Reset password’.

 

Step 5: Your new password should meet the following criteria:

  • At least one uppercase alphabet

  • At least one special character (!@#$%*-+=)

  • At least two digits (1234567890)

  • At least one lowercase alphabet

  • Characters- minimum 8 and a maximum of 12

  • New password cannot be the same as your older passwords

  • Do not use your name or account details in your password

Note: We block your account after two failed login attempts.   

If you’re using the updated version of the Upstox app, please read this for the steps.